Paragon has a longstanding commitment to the highest standards of cleanliness and safety for our employees and guests. Taking care of our guests and employees well-being is the essence of what we do. The recent coronavirus pandemic has challenged this sense of well-being and continues to impact our lives daily.

Our guests and employees deserve peace of mind in knowing that Paragon is united with industry leaders in adopting a common set of cleaning measures and safety guidelines that help us meet and exceed the concerns created during the pandemic. Our protocols align with public health recommendations from the Center for Disease Control (CDC) and the World Health Organization (WHO).

Good Health Practices

Our team is trained and committed to wearing face coverings and gloves to ensure the safety of our employees and guests. Masks and gloves will be utilized in combination with physical distancing at least 6 feet away from others, avoiding contact with people who are sick, washing hands often with soap and water, and using hand sanitizer containing at least 60% alcohol if soap and water are not available.

Enhanced Cleaning and Disinfecting Protocols

Paragon has partnered with Ecolab to ensure every apartment is sanitized and disinfected. Ecolab is a global leader in hygiene, and infection prevention technologies, and through its science-based approach, it helps enable Paragon to consistently achieve the highest cleaning standards. All cleaners and disinfectant products have been approved by the Environmental Protection Agency (EPA).

  • Our team will use PPE while cleaning the apartments and adhere to social distancing guidelines.
  • Gloves will be changed, and hands washed between cleaning apartments.
  • Full sanitation of the living space is completed 48 hours prior to your arrival.
  • Using Ecolab products our team will disinfect and sanitize each apartment thoroughly including all high-touch, hard nonporous items: lock boxes, television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, control panels, light switches, garage remotes, temperature control panels, alarm clocks, countertops, tabletops and flooring.
  • Linens such as sheets, towels, blankets, comforters, shower curtains/liners, and kitchen linens are washed in accordance with CDC guidelines using the warmest permissible water setting and drying items completely.
  • All keys and access devices are sanitized prior to guest’s arrival.
  • Disinfect and sanitize each apartment with electrostatic sprayer.
  • A complete checklist and Authentication/Sign-Off of apartment disinfection completion.
  • Electrostatic Sprayers

    Each apartment is disinfected using an Electrostatic Sprayer. Electrostatic sprayers contain positively charged disinfectant particles that aggressively adhere to surfaces and objects. Because the particles are positively charged, they cling to and coat any surface they are aimed at. Electrostatic applied disinfectant kills bacteria and viruses on contact, helping to combat the spread of infections.

    Housekeeping Services

    Housekeeping services are currently suspended, but we are happy to drop off clean laundry at your front door; just give us a call at
    888-632-5511. Once housekeeping services resume, we will only clean apartments when guests are not home to keep our staff and guests safe.

    To help with cleaning, Paragon has provided each apartment with a “Starter Cleaning Kit” for use during your stay as well as an additional linens/towels per bedroom/bathroom.

    Cleaning Kit

    • Two bottles multi-surface disinfectant cleaners
    • A mop and a bucket
    • Scrub brush
    • Broom and dustpan
    • Cleaning cloths

    We will continue to closely monitor the pandemic and adapt our policies accordingly to provide safe lodging for our guests. Should you have any questions or concerns regarding our policies in light of the Coronavirus, please feel free to contact us at 888-632-5511 or info@stayparagon.com.

    For the most up-to-date information, please consult travel advisories and information made available by the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC), and the U.S. Department of State. To reach out to any of the above organizations, please use the contact numbers below:
    WHO: 202-974-3000
    CDC: 800-CDC-INFO (800-232-4636)
    U.S. Department of State: 202-647-6575